Purchasing

We hope to provide an informative and helpful shopping experience.  Please call or email to have any questions you may have about a particular piece of jewelry answered before you make an online purchase. 

For items not eligible for online purchase, please contact us to discuss. We will email an invoice to you so that purchase can be made securely through Paypal.  

Due to market fluctuations in metal and stone values, prices are subject to change. 

Payment

We accept Master Card, Visa, and American Express, as well as personal and bank checks in store. Customers receiving delivery in Massachusetts are required to pay a 6.25% sales tax.  A 1% transaction fee will be added to international purchases when purchased through PayPal.

Shipping

Our goal is to deliver your purchase to you as quickly as possible and at the lowest possible cost.  All shipments are fully insured and a signature acknowledging receipt will be required. We prefer to ship by USPS Express or Registered Mail, however, other shipment options are available and can be requested.

Returns

Customer satisfaction is extremely important to us. If you would like to return an item, please notify us of your intention within three days of purchase or receipt. All returns must be made by an insured carrier within five days of receipt. Upon receipt of the item in its original condition, we will issue a refund, less shipping and insurance charges. We will also retain a restocking fee equal to 1.5% of purchase price. This policy applies to online and telephone orders only, in cases where merchandise has not been previously seen by the purchaser. In-store purchases may be returned for exchange or merchandise credit within fourteen days. Custom order items are not returnable.

Guarantee

We attempt to provide you with the clearest, most accurate descriptions of the jewelry we have on offer.  We guarantee all items to be as represented.  Measurements and weights are made to the best of our ability, but should be regarded as approximations.

Jewelry Care

Fine jewelry, whether antique or new, is often delicate and requires care while being worn and stored if it is to remain in good condition.  We are happy to advise you on how best to care for each piece so that you can continue to enjoy it for many years to come without the need for repair.